Arrowhead Lake Community Association Privacy Policy



This Privacy Policy governs the manner in which Arrowhead Lake Community Association and Arrowhead Sewer Company collects, uses, maintains and discloses information collected from users (members, guests and others) on the payment transaction website, http://www.arrowheadlakepa.org. The website was created, separate from our main website, http://www.arrowheadca.org, to add the convenience of online payment services. This privacy policy applies to the website and services offered by Arrowhead Lake Community Association.

Personal identification information

We may collect personal identification information from members and guests in a variety of ways, including, but not limited to, when members or guests visit our website, register on the website, make property owner assessment payments, fill out a form, and in connection with other activities, services, features or resources we make available on the website. Members or guests may be asked for, as appropriate, name, email address, mailing address, phone number and car information. Payment method information, such as credit card information and/or checking account information is only requested on a secure webpage provided by Authorize.net. Members and guests may, however, visit our websites anonymously. We will collect personal identification information from members and guests only if they voluntarily submit such information to us. Members and guests can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain website related activities.

Note regarding collecting information on children through our website

We are aware of the importance of securing information obtained about children from their parents. Online procedures provided through the website, http://www.arrowheadlakepa.org are fashioned after our manual in-person procedures. Therefore, for processing reasons, information collected on hard copy and online forms remain the same and reflect each other. Currently, we ask for the first and last name of all people 7 years and older in order to calculate fees specific to the online form. The fees mentioned in the previous sentence, directly pertain to amenity wristbands, which allow access into our amenities. Article V (five) Section D, of our Rules and Regulations states:
If the guest/visitors wish to utilize the amenities during their stay, current year membership identification must be worn. If additional amenity identifications are necessary, they can be purchased for a nominal cost (per fee schedule) by the Property Owner at the Member Services Office. Guests ages six (6) or younger are not required to have amenity identification. Issuance of this form of identification is contingent upon verification of the property owner's right to receive amenity privileges.
We request that children do not provide personally identifiable information through the website.

Web browser cookies

Our websites may use "cookies" to enhance member and guest experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If this is done, note that some parts of each website may not function properly.

How we use collected information

Arrowhead Lake Community Association may collect and use members and guests personal information for the following purposes:

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on the website.

Sharing your personal information

We do not sell, trade, or rent members and guests personal identification information to others. We may use third/fourth party service providers to help us operate our business and website or administer activities on our behalf, such as providing surveys. We may share your information with these third/fourth parties for those limited purposes provided that you have given us your permission and except to the extent necessary to provide certain services

Third party websites

Members and guests may find advertising or other content on our websites that link to the sites and services of our partners, advertisers, sponsors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our website. Browsing and interaction on any other website, including websites that have a link to our website, is subject to that website's own terms and policies.

Changes to this privacy policy

Arrowhead Lake Community Association has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage members and guests to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using our website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our website. Your continued use of our website following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this website, or your dealings with this website, please contact us at:

Arrowhead Lake Community Association
www.arrowheadca.org
961 Arrowhead Drive
Pocono Lake, PA 18347
570-646-1771
alcamail@epix.net

This document was last updated on October 29, 2014